Build your career at a member-owned financial cooperative. Servus Credit Union careers offer competitive pay, comprehensive benefits, and work that directly improves the financial lives of people in your community.
Servus Credit Union careers span every function of a full-service financial institution. Branch operations teams need member service representatives and tellers who combine customer-facing warmth with attention to detail—processing transactions, opening accounts, and connecting members with the right products. The lending division seeks mortgage loan officers, consumer lending specialists, and commercial credit analysts who can navigate complex applications while keeping the member experience straightforward. Digital banking technology roles include front-end developers, platform engineers, and cybersecurity analysts building and protecting the Servus online banking experience.
Risk management and compliance departments hire analysts with backgrounds in regulatory examination, anti-money-laundering surveillance, and internal audit. The wealth management group seeks Certified Financial Planners and licensed investment advisors for retirement planning and portfolio management roles. Marketing and member experience teams look for digital content strategists, community outreach coordinators, and data analysts who can measure and improve how members interact with every Servus Credit Union touchpoint. Administrative and operations roles round out the openings, covering human resources, facilities management, and executive support positions. The Consumer Financial Protection Bureau recognizes credit unions as vital community financial institutions, and working at one means contributing to a model that the agency has identified as beneficial for consumer financial health.
Servus Credit Union employee benefits begin with medical, dental, and vision insurance where the credit union covers 80 percent of the premium for employees and 60 percent for dependents. The 401(k) retirement plan matches employee contributions dollar for dollar up to 6 percent of salary, vesting immediately—no multi-year cliff. Tuition reimbursement covers up to $5,250 annually for degree programs and professional certifications directly related to the employee's role or career path within the credit union. The credit union also prepays select industry certifications, including NMLS licensing and CFP examination fees, for employees pursuing those credentials.
Work-life balance measures go beyond standard paid time off. Full-time employees accrue three weeks of vacation in the first year, scaling to five weeks at ten years of tenure. Paid parental leave provides twelve weeks at full salary for birth, adoption, or foster placement, available to both primary and secondary caregivers. Every employee receives sixteen hours of paid volunteer time each quarter to support community organizations of their choice. Employee-rate financial products include mortgage loans at 0.5 percent below published member rates, auto loans at 0.25 percent below, free checking with all premium features, and waived fees on wire transfers and cashier's checks. Educational resources from Purdue Extension offer additional professional development in financial literacy instruction that employees can use both for their own growth and in community outreach.
The Servus Credit Union workplace operates on the same principles that govern the institution: democratic input, transparent decision-making, and profit reinvestment in people rather than shareholder enrichment. Quarterly all-staff meetings share financial results, department updates, and strategic priorities with every employee, from tellers to the executive team. Cross-departmental project teams form around specific initiatives—launching a new mobile banking feature, opening a branch in a new community, redesigning the loan application workflow—giving employees at every level exposure to areas beyond their daily roles.
Promotion from within stands as a measurable commitment rather than a slogan. Sixty-two percent of current branch managers started as tellers or member service representatives. The lending management team includes four former loan processors who advanced through underwriting training programs the credit union funded. Career-path tracks exist for every department with documented milestones: specific certifications, cross-training rotations, and mentorship pairings that prepare employees for advancement. The annual employee engagement survey—administered anonymously by an independent research firm—shapes policy changes at the department and institutional level. Recent survey-driven initiatives include flexible scheduling for branch staff, a formal mentorship program matching new hires with tenured employees, and the addition of mental health coverage to the employee assistance program.
Current Servus Credit Union career opportunities span multiple departments and geographic locations. Positions are updated weekly, and applications remain active in the hiring system for ninety days.
| Department | Example Roles | Openings | Primary Locations |
|---|---|---|---|
| Branch Operations | Teller, Member Service Representative, Branch Manager | 8 | Chicago, Springfield, Peoria, Madison |
| Mortgage Lending | Loan Officer, Processor, Underwriter, Closer | 5 | Chicago, Indianapolis, Remote (IL/IN/WI) |
| Commercial Lending | Credit Analyst, Portfolio Manager, SBA Specialist | 3 | Chicago, Milwaukee |
| Digital Banking Technology | Front-End Developer, Platform Engineer, QA Analyst, Security Engineer | 6 | Chicago, Remote (US) |
| Risk & Compliance | BSA/AML Analyst, Compliance Officer, Internal Auditor | 4 | Chicago, Springfield |
| Wealth Management | Financial Advisor, Investment Analyst, Client Services Associate | 3 | Chicago, Indianapolis |
| Marketing & Member Experience | Content Strategist, Community Outreach Coordinator, Data Analyst | 2 | Chicago |
Servus Credit Union careers cover the full spectrum of financial services roles. Branch operations teams hire tellers, member service representatives, and branch managers across all locations. The lending division recruits mortgage loan officers, underwriters, commercial credit analysts, and SBA lending specialists. Digital banking technology seeks front-end and back-end developers, platform engineers, quality assurance analysts, and cybersecurity professionals to build and protect the online banking platform. Risk management and compliance departments hire Bank Secrecy Act and anti-money-laundering analysts, regulatory compliance officers, and internal auditors. Wealth management opportunities include Certified Financial Planner positions, investment analyst roles, and client services associates. Marketing and member experience teams look for digital content strategists, community outreach coordinators, and data analytics professionals. Administrative and operations positions round out the openings in human resources, facilities, and executive support.
The Servus Credit Union benefits package extends well beyond standard healthcare coverage. Medical, dental, and vision insurance carry employer premium contributions of 80 percent for employees and 60 percent for dependents. The 401(k) retirement plan matches employee contributions dollar for dollar up to 6 percent of salary, with immediate vesting. Tuition reimbursement covers up to $5,250 per year for degree programs, professional certifications, and industry designations including CFP and NMLS licensing. Paid parental leave provides twelve weeks at full salary for birth, adoption, or foster placement. Employees accrue three weeks of vacation in year one, scaling to five weeks at ten years. Sixteen hours of quarterly paid volunteer time supports community involvement. Employee-rate financial products include reduced-rate mortgages, auto loans, free premium checking, and waived service fees. A confidential employee assistance program provides counseling, legal consultation, and financial planning resources at no cost to staff.
The application process for Servus Credit Union careers begins on the careers page. Each job listing includes the position title, department, location, qualification requirements, and a detailed description of responsibilities. Applicants submit a resume and cover letter through the online portal. The hiring team reviews applications typically within five business days. Qualified candidates receive a phone screening from the talent acquisition team, followed by a video or in-person interview with the hiring manager. Finalist candidates complete a panel interview that includes team members from adjacent departments—reflecting the credit union's cross-functional culture. Background checks and, for licensed positions, NMLS or FINRA verification complete the process before an offer extends. Most positions fill within four to six weeks of the initial posting date, and applications remain active in the system for ninety days, allowing candidates to be considered for multiple openings.
Servus Credit Union culture reflects the cooperative structure that defines the institution. Employees describe a collaborative environment where departments share information freely and credit for successes distributes across teams rather than concentrating at the top. Quarterly all-staff meetings present financial results, strategic updates, and department highlights to every employee. Cross-departmental projects give individual contributors exposure to areas outside their daily responsibilities. The credit union promotes from within as a measurable practice—over sixty percent of branch managers began as tellers or member service representatives. Career-path documentation exists for every department with clear milestones: certifications, cross-training requirements, and mentorship opportunities. An anonymous annual engagement survey drives tangible policy changes. Recent employee-driven improvements include flexible scheduling options for branch staff, a formal mentorship program, and expanded mental health resources through the employee assistance program. The credit union is an equal opportunity employer and maintains a workplace free from discrimination based on race, gender, age, religion, disability, or veteran status.
A career at Servus Credit Union means building financial health for real people in your community. Browse current job openings across branch operations, lending, technology, and professional services. Learn about our credit union values and the member-owned cooperative model that shapes how we work. Meet the financial experts already on the team and see the credentials and experience your future colleagues bring. Review checking accounts and savings accounts to understand the products you would help members select and manage.
Technology professionals can explore the online banking platform and Servus login experience they would help build. Lending candidates should review mortgage loans, auto loans, and business loans to understand the loan portfolio. Read about our security practices and the systems protecting member data. Visit contact support to connect with the talent acquisition team. Explore knowledge base resources available to members and staff alike.
Servus Credit Union careers offer meaningful work, competitive pay, and benefits that reflect cooperative values. Apply today.
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